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The Slot Academy training is based on the principles of Total Quality Management (TQM).

After these principles have been introduced, courses typically focus on the technical processes of slot machine operations, beginning with an analysis of different profiles of casino clientele to identify what motivates people to visit casinos as well as the expectations of the different types of casino visitors.

Building on TQM principles and clientele analysis, course components may include the creation of a quick gaming operation feasibility study to examine expenses and estimate income, analysis of whether and how to open or grow a gaming operation, licensing concerns, and the development of company goals, mission statement, marketing strategies and other key issues.

Directors, managers and supervisors involved in the productivity and profitability of a property’s slot operations will benefit from this in-depth course.

Email gaming@unr.edu, call 1-800-233-8928 or visit our website for information about gaming management education and a full schedule of our upcoming courses.

Fee includes instruction, course material, daily continental breakfast, three lunches and refreshment breaks.

All other meals and lodging accommodations are the responsibility of the student.

NOTE: We offer a discount of 10% for two or more participants from one organization.

Please call (800) 233-8928 or (775) 784-4046 to receive the discount.

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